Bouncy Castle Hire Buckingham – Frequently Asked Questions
How early should I book my bouncy castle?
If you are planning a party in Buckingham during spring or summer, we recommend booking as soon as your date and venue are confirmed. Weekend slots and school holiday dates fill quickly, especially for popular options within our Kids Bouncy Castles and Bounce & Slide Bouncy Castles ranges.
Can I book online or do I need to call?
You can secure your booking online at any time, or call us on 07759 302704 if you would like to check availability first. Some customers prefer to discuss venue access or space requirements in advance, and you can also reach us via the Contact Us page by email.
What types of inflatables are available for hire?
We offer everything from classic A-frame castles to larger slide combi units and activity inflatables. Popular choices include the Balloon Front Slide Bouncy Castle, the Super Duper Superhero Bouncy Castle 13 x 13ft, and themed options such as the Unicorn Combi Bouncy Castle. For older users, you can browse our Adult Bouncy Castles for suitable alternatives.
Do you only supply bouncy castles?
No, alongside our main Bouncy Castles collection, we also provide soft play, disco domes, garden games and event extras. For example, you might combine a castle with items from our Garden Games or add something interactive like the Giant Connect 4 to create a fuller party setup.
What is included in the hire fee?
Your hire price includes delivery, full setup, secure anchoring, inflation and later collection. We supply the blower, extension leads, RCD protection and safety mats where required. Clear operating guidance is provided to ensure the inflatable is used appropriately throughout your event.
What do I need to provide on the day?
You will need access to a standard 240v mains power supply within 30 metres of the setup area. The space must be level and cleared of furniture, toys, sharp objects and pet waste before we arrive. We also require two forms of identification, such as a driving licence and a utility bill, as part of the hire agreement.
How much space and access is required?
Each inflatable’s exact dimensions are shown on its product page within All Products. In addition to the listed size, allow at least 4ft clearance at the front and rear and 2ft at each side. We also require an access route of around 3ft wide to transport the equipment safely into position. Castles cannot be installed on noticeable slopes.
What time will you deliver and collect?
For most Buckingham bookings, we deliver in the morning between 8am and 12 noon. Collection usually takes place between 5pm and 7pm, giving you use of the inflatable for the full afternoon. If you have specific venue time restrictions, please mention this when booking so we can confirm arrangements.
Can inflatables be used in light rain?
Most of our units include built-in shower covers, which means light rain is often manageable. However, inflatables must not be used in heavy rain or unsafe weather conditions. If poor weather is forecast, you may cancel before delivery without charge. Once the equipment has been delivered and set up, the full hire fee becomes payable.
What is your cancellation policy?
You can cancel up to the day before your event without charge. We simply ask for as much notice as possible. In the unlikely event that we are unable to attend due to circumstances beyond our control, a full refund will be provided.
How do I pay for my hire?
Payment is typically made on delivery in cash, or by debit or credit card via PayPal. If you prefer to pay by cheque, it must be received at least five working days before your booking so the funds can clear. Cheques cannot be accepted on the day.
Are your bouncy castles safety tested and insured?
All of our inflatables are fully safety certified, regularly maintained and covered by public liability insurance. Safety instructions are provided with every hire, and we are always happy to answer any questions about supervision or suitability before your Buckingham event.
Do you cover other areas as well?
Yes, we also deliver to nearby towns including Banbury, Brackley, Milton Keynes, Northampton and Aylesbury. If you are unsure whether your postcode is covered, contact us and we will confirm availability.