Bouncy Castle Hire Aylesbury – Frequently Asked Questions
How do I book a bouncy castle in Aylesbury?
You can book your inflatable online through our website, or you can call us directly on 07759 302704 to check availability and secure your date. If you prefer email, simply get in touch via our details on the Contact Us page. We cover Aylesbury and surrounding areas, and we recommend booking early for weekends and school holidays as popular products from our Bouncy Castles range can get reserved quickly.
How much notice do you need for Aylesbury bookings?
We accept bookings at any time, subject to availability. For peak dates such as summer Saturdays, Bank Holidays and community events in Aylesbury, we advise booking as soon as you have your venue confirmed. This is especially important if you are hiring themed inflatables such as the 3D Superhero Combi Bouncy Castle or the 3D Princess Slide Combo Bouncy Castle.
How much does bouncy castle hire cost in Aylesbury?
All prices are clearly listed on each individual product page within our All Products section. Costs vary depending on the size, theme and type of inflatable you choose, whether that is a standard children’s castle, a combi unit from our Bounce & Slide Bouncy Castles range, or something larger such as the Assault Course 3 Parts. Any additional delivery charge outside our core areas will be confirmed at the time of booking.
What is included in the hire price?
Your hire includes the inflatable itself, blower, extension lead, groundsheet where required, RCD protection, safety mats and full setup and collection. We deliver, install and secure the equipment correctly, then return after your event to dismantle it safely. Clear safety guidance is provided with every booking.
What areas do you deliver to from Aylesbury?
Alongside Aylesbury, we regularly deliver to Buckingham, Leighton Buzzard, Luton, Harpenden, Hemel Hempstead and Milton Keynes. If your postcode is just outside our listed areas, contact us and we will confirm whether delivery is possible and advise on any additional mileage cost.
How long do we get the bouncy castle for?
For most Aylesbury parties, we deliver in the morning between 8am and 12 noon and collect later in the day, usually between 5pm and 7pm. This gives you the inflatable for the full duration of a typical afternoon event. If you need slightly different timings, let us know when booking and we will do our best to accommodate.
Can I hire a bouncy castle overnight?
Overnight hire may be available in certain circumstances, depending on location, security and weather conditions. Please speak to us in advance so we can confirm suitability and make the necessary arrangements.
What happens if it rains on the day?
Most of our inflatables are fitted with built-in shower covers, so light rain is usually not a problem. However, they must not be used in heavy rain or unsafe weather conditions. If conditions in Aylesbury are unsuitable, we will contact you to discuss options. If you cancel due to poor weather before delivery, no hire charge will apply. Once the equipment has been delivered and set up, the full hire fee is payable.
What is your cancellation policy?
You can cancel up to the day before your booking without charge. We simply ask for as much notice as possible so that we can release the date to other customers in Aylesbury. In the unlikely event that we cannot deliver due to vehicle breakdown, illness or other unforeseen circumstances, you will receive a full refund.
Do I need to pay a deposit and how do I pay?
We do not normally require a deposit. Payment is usually made on delivery in cash, or by debit or credit card via PayPal. If paying by cheque, this must be received at least five working days before your booking date to allow funds to clear. Cheques cannot be accepted on the day.
How much space and access do you need?
We require clear access of approximately 3ft wide to transport most inflatables to the setup area. You should allow at least 4ft clearance at the front and rear of the castle and 2ft at each side. The ground must be level, and the area should be cleared of toys, furniture, pet waste and any sharp objects before arrival. Castles cannot be set up on a noticeable slope, so please mention any uneven ground when booking.
What do I need to provide on the day?
You will need a standard 240v mains power supply within 30 metres of the setup area. We provide all cables and safety equipment. Two forms of identification, such as a driving licence and utility bill, are required as part of the hire agreement.
Are your bouncy castles suitable for all ages?
Most of our standard children’s castles are suitable for users up to and including 12 years old. For older children or adults, please view our Adult Bouncy Castles range, which includes larger units such as the Adult Disco Fever Bouncy Castle and the Adult Fireworks Celebration Bouncy Castle. If you are unsure which option is right for your event in Aylesbury, contact us and we will advise.
Are your inflatables insured and safety tested?
All equipment is maintained to a high standard, fully safety certified and covered by public liability insurance. We provide clear operating guidance with every hire to help you supervise safely throughout your event.